Someone reports the failure.
An operator scans the asset’s QR code, writes to the Mantenix WhatsApp number or uses the portal. No account needed, and repeated reports of the same asset group together.
- QR code per asset
- Client portal
How it works
From the failure
to the signed report.
Six steps, one record. Follow a real failure through Mantenix: who reports it, who decides, who fixes it and what the data says at the end of the week.
- 01Report
- 02AI proposes
- 03Assignment
- 04Execution
- 05Closure
- 06Indicators
The maintenance flow
- 01
Report
Someone reports the failure.
An operator scans the asset’s QR code, writes to the Mantenix WhatsApp number or uses the portal. No account needed, and repeated reports of the same asset group together.
- 02
AI proposes
AI proposes. A person approves.
In seconds the AI suggests the symptom, the priority and the failure mode from the report. The supervisor accepts it with one tap or corrects it.
- 03
Assignment
The technician gets the order on the phone.
The work order arrives in the field app with its asset, priority and procedure. It is on the device, so it opens even where there is no signal.
- 04
Execution
Checklist, photos, parts and signature.
The technician follows the checklist, records readings and photos, takes the parts from the warehouse and signs. Everything waits on the phone until coverage returns.
- 05
Closure
The order closes with its evidence.
On close, AI proposes the ISO 14224 classification and the supervisor confirms it. The asset’s history, its downtime and its cost update on their own.
- 06
Indicators
Indicators that come from the work.
MTBF, MTTR, availability and preventive compliance are calculated from the closed orders, and the weekly report reaches the managers by email.
How to start
Three steps to start.
- 1
A demo with your operation
We go through Mantenix with your assets, your sites and your terminology. No slides.
- 2
Load your assets and your team
Import your assets from an Excel workbook, set up your sites and invite each person with their role.
- 3
Label and go
Print the QR labels for your assets, install the app on the technicians’ phones and receive the first request.
FAQ
Questions about the flow.
Does the person who reports need an account?
No. Anyone can report by scanning the asset’s QR code or writing to the Mantenix WhatsApp number. The request opens with its asset, and the requester hears back when the order closes.
Can the AI create or assign orders on its own?
No. The AI proposes the priority, the failure mode or the technician, and a person accepts or corrects every suggestion.
What happens if the technician has no signal?
The app keeps working. The order, the checklist, the photos and the signature are saved on the phone and sync on their own when coverage returns.
Where do the indicators come from?
From the records themselves: orders, clocked time, downtime and costs. Nobody has to fill in a spreadsheet at the end of the month.
See it with your own operation.
One hour with your assets, your sites and your terminology. No slides.
Or write to ussupport@mantenix.com+506 7012 4238