Industries · HVAC & refrigeration
Meet every SLA. Renew every contract.
For HVAC and refrigeration contractors serving offices, hospitals, malls and warehouses. From contract to signed work order, every unit with its full record.
01 · The problem
Three silent leaks in a service contract.
35%
Hours that never reach the invoice
Travel, waiting and paperwork nobody logs. With several technicians on the road, that is a full salary given away every day.
$
Parts installed without a record
An unlogged contactor or belt looks minor, but repeated on every visit it adds up to thousands a year.
!
Renewals that slip
Maintenance contracts are recurring revenue, yet their dates live in a spreadsheet nobody owns.
02 · How it works
A contract that runs itself.
The full cycle, with agents doing the follow-up.
- 01
Contract
Covered units, frequencies, SLAs and rates per client and site.
- 02
Preventive
The planner agent creates visits before they fall due.
- 03
Dispatch
The work order goes out with priority, SLA and the nearest certified technician.
- 04
Close-out
Hours, parts, readings, photos and client signature on the same work order.
- 05
Finding
What the technician finds becomes a quote and feeds the renewal.
03 · Work orders
Hours and parts, on the work order you bill.
Client, site and unit on a single work order. Technicians log travel, work and wait time; parts are issued from inventory and the cost is posted to the asset.
- SLA timers by priority
- Travel, work and wait time
- Parts per work order with cost
- Photos, readings and signature at close-out
04 · Client portal
Clients stop calling. They report, and it is already a work order.
Your clients report a fault from the portal or by scanning the unit's QR code. The intake agent classifies it, sets the priority and opens the work order with no one retyping anything.
- Reports from the portal or a QR code
- Automatic classification and priority
- Calendar of scheduled visits
- Service history without follow-up calls
05 · Reliability
Which unit is costing you money, by name and number.
Availability, MTBF, MTTR and downtime cost per unit, calculated from real work orders. The reliability agent warns you when a unit starts repeating failures.
- Availability, MTBF and MTTR per asset
- Downtime cost with a configurable rate
- Preventive plan compliance
- Failure codes to spot patterns
06 · Who uses it
Five roles, five reasons to use it.
General manager
“Another system nobody will use.”
It pays for itself with the hours and parts you don't bill today and the renewals you no longer forget.
Service manager
“I don't have time to implement it.”
We start with your real contracts, units and sites. No months of configuration.
Dispatch coordinator
“I dispatch faster over WhatsApp.”
The dispatch agent proposes the nearest certified technician and leaves the trail WhatsApp never does.
Lead technician
“I'm not filling out forms on a rooftop.”
Photos, checklist and signature, even offline. In return, the unit's full history is on your phone.
Safety officer
“I already keep permits in a binder.”
Permits to work and LOTO are required before work starts and stay signed on the work order.
07 · The model
Your HVAC reality, as it is.
Every object in your operation has its place in Mantenix.
- Chiller, condenser, AHU or splitAssets
- Maintenance contractWork orders
- Preventive visit planPreventive maintenance
- Certified technicianField app
- Permit to work and LOTOHealth, safety & environment
- Client fault reportClient portal
- Signed work order with photosWork orders
- Spare parts and refrigerantInventory & quotes
- Cost per unit and contractAnalytics
08 · Capabilities
Everything the platform gives your HVAC operation.
- Multi-site unit registry
- Contracts with covered units and SLAs
- Automatic preventive visits by frequency
- Technician certifications with expiry
- Work orders with photos, readings and signatures
- Offline field app
- Permits to work and LOTO
- Spare parts and refrigerant inventory
- Client portal with QR codes
- Quotes from field findings
- SLA and reliability analytics
- AI agents for intake and dispatch
09 · FAQ
What they ask before saying yes.
Does it replace my accounting system?+
No. Mantenix runs the maintenance operation and hands you hours, parts and costs ready to invoice in your current system.
Will my technicians use it?+
It asks for what they already do (photos, checklist and signature), works offline and puts the unit's history on their phone.
How long does onboarding take?+
We start with your real contracts, units and sites. A typical operation is up and running in a few weeks.
Can I track refrigerant?+
Yes. Charges and recoveries are logged per unit, with technician, cylinder and cost.
Do my clients see everything?+
Only what you enable. The portal is optional and each client sees only their own units, work orders and reports.
Bring one contract. We'll model it in the demo.
One hour with your real units, sites and SLAs. If it doesn't fit, we'll tell you.
Request a demo