Platform · AI agents
A crew of agents that runs the maintenance cycle.
They take requests, create work orders, assign technicians, watch assets and deliver reports. They work on your real data, and you decide what they can approve on their own.
01 · The problem
Admin work is eating your maintenance time.
Coordinators and technicians spend more time moving information than fixing failures.
35%
Hours lost to paperwork
Retyping requests, building work orders and writing reports fills the coordinator's day.
!
Requests that go cold
A WhatsApp message at 10 p.m. waits until morning, even when the asset is down.
?
Signals nobody reads
Repeat failures are in the history, but no one has time to connect the dots.
02 · How it works
How an agent works inside your operation.
- 01
Observe
The agent reads requests, readings, calendars and the history of your assets.
- 02
Propose
It prepares a specific action and shows the data it is based on.
- 03
Approve
Depending on the rules you set, it acts on its own or waits for a person.
- 04
Log
Every action is recorded with the agent, time, data used and outcome.
03 · Intake agent
Every request becomes a complete work order.
The agent reads requests from the portal, email or WhatsApp, identifies the asset and site, and opens the work order with the right priority, SLA and checklist.
- Classified as 24x7 emergency, urgent or scheduled
- Asset and site identified from the text or photo
- Checklist template matched to the type of job
- SLA due date set, with a warning 24 h before it expires
04 · Planner and dispatch agents
Preventive work is created on time and reaches the right technician.
The planner generates work orders from calendars and meters before they are due. Dispatch ranks technicians by certification, availability and distance.
- Plans by calendar, running hours or readings
- Work orders created days before the due date
- Lead and assistant technician suggested
- Permit to work checked as approved before risky jobs
05 · Reliability agent
It flags which asset is heading for failure, and explains why.
It cross-checks readings, downtime events and repeat failures to spot assets that are degrading, and shows the evidence behind every alert.
- Repeat failures by asset and by cause
- Vibration, temperature and pressure trends
- A plain-language explanation for each alert
- An inspection work order proposed for approval
06 · Report agent
The technical report writes itself from field evidence.
When the work order closes, the agent drafts the report from photos, readings, checklist answers and signatures. The coordinator approves it and the client downloads it.
- PDF report with evidence and time entries
- Technician, client and HSE signatures included
- Delivered to the client portal on approval
- Work order cost posted to the asset
07 · Connected modules
The agents work across the whole platform.
They read and write the same assets, work orders and people.
Work orders
From request to approved report, with SLA, evidence and signatures.
ExplorePreventive maintenance
Calendar or meter-based plans that create work orders on time.
ExploreAssets
One asset register per client and site, with history and costs.
ExploreHealth, safety & environment
LOTO, JSA and permits to work, required before every risky task.
Explore
08 · Capabilities
What the agents do for your team.
- Requests from portal, email and WhatsApp
- Priority and SLA classification
- Checklist template selection
- Preventive work orders before they are due
- Assignment by certification and distance
- Permit to work checks
- Escalation of overdue work orders
- Repeat failure detection
- Alerts with explanations
- Technical reports from evidence
- Approval rules by agent and site
- Audit log of every action
09 · FAQ
Frequently asked questions
Who controls what the agents do?+
You do. You decide which actions they can take on their own and which need approval, and you can correct or reverse any action.
Can I audit every agent decision?+
Yes. Every action is logged with the agent, the time, the data it used and who approved or changed it.
Can the agents access information outside my account?+
No. They act only on your data and within the permissions of the role you give them, like any other user.
Do I need sensors to use the reliability agent?+
No. It works with the downtime events, failures and readings recorded on work orders, and uses extra readings if you have them.
Can I start with just one agent?+
Yes. Many operations start with intake and reports, and turn on the others as the team builds trust.
Watch the agents work on your own assets.
In the demo we load a few of your real assets and requests and let the agents run.
Request a demo